Contact us at [email protected] or send a brief outline of your sites and response needs through our online contact form. We’ll come back with a straightforward, no-obligation proposal for Response Support Units tailored to your operation.
When incidents occur or risks escalate, frontline teams need practical support – not just instructions over the phone. Proact Security Services provides Response Support Units: mobile, security-led support that brings vehicles, equipment and experienced operatives to the locations where your teams need them most.
(We support your existing security, facilities and incident management arrangements – we do not replace the emergency services.)
Our Response Support Units are designed to back up your people on the ground. Using GPS-tracked vehicles and vetted operatives, we deliver equipment, assist with temporary measures and provide an additional, professional presence during planned operations and unplanned events.
Response Support Units are ideal for:
Supporting security teams during heightened risk or major incidents
Backing up facilities and estates teams responding to site issues
Assisting with temporary control points, cordons or access changes
Providing mobile support for multi-site or dispersed operations
Rapid mobile deployment
GPS-tracked vehicles ready to be tasked to agreed areas
Vetted operatives briefed on your site rules and procedures
Sensible deployment plans that balance speed with safety
Clear communication with your control or coordination point
On-scene practical assistance
Support for temporary access controls and cordons (for example, barriers, cones, signage)
Basic scene management assistance under your direction
Welfare support for staff and contractors (for example, short rotation cover while they take breaks)
Help with moving essential equipment or materials around site
Equipment delivery and basic setup
Bringing pre-agreed equipment to the scene from local stores or hubs
Positioning and setting out items in line with your instructions
Simple, practical configuration checks (stability, visibility, safe placement)
Retrieval and removal of temporary equipment once the incident or operation concludes
Reporting and handover
Brief summaries of where Response Support Units were deployed and for how long
Notes on key actions taken, observations and any follow-up requirements
Optional photo records where authorised and appropriate
Pre-agreed framework
We work with you in advance to understand your sites, risks and escalation routes, creating a simple framework for when and how Response Support Units can be requested.
Request and activation
When support is needed, your control or nominated manager contacts us through the agreed channel. We confirm the nature of the task, priority and location.
Deployment and arrival
Units are deployed using GPS-tracked vehicles. On arrival, operatives report to your on-site lead or control point and receive local instructions.
On-site support
Our team carries out agreed tasks, adjusts as situations develop and keeps your control informed of any significant changes or issues.
Stand-down and recovery
Once the task is complete, equipment is collected and removed, any temporary measures are handed back to your team, and units return to base or to the next assignment.
Post-deployment record
A concise record of the deployment is produced, summarising timings, locations and key actions taken.
Contact us at [email protected] or send a brief outline of your sites and response needs through our online contact form. We’ll come back with a straightforward, no-obligation proposal for Response Support Units tailored to your operation.
